If you’re a domiciliary care provider, you know that your care service has plenty of admin and paperwork to manage each day.
The best home care software in 2026 can help you simplify this.
In this guide, we’ll look at why many providers are using home care software, what you should expect from your care management solutions, and rank the best home care software for 2026.
Table of Contents
Why use home care software in 2026?
Home care software is an easy and secure tool to streamline your care management paperwork. Whether you’re putting together a roster, preparing MAR sheets, invoicing your clients, or creating care plans, good home care software can help.
Home care software is usually accessed on a computer in the care office, and a carer’s tablet or smartphone when they’re out on care calls. This makes it more accessible than traditional paper care plans and MAR sheets, which is really useful for domiciliary care organisations in particular.
In addition, it’s more secure than traditional paperwork. Anyone can read a paper document. However, good home care software will be password-protected, or accessible with biometric data – meaning that only authorised individuals can access it.
The CQC says that “a good digital records system has more benefits than a paper-based record system.” So, if your organisation hasn’t used home care software before, consider making the switch.
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See how PASS compares
Choosing the right system can feel overwhelming. PASS brings care planning, rostering, and reporting into one place so you can manage your service with clarity and confidence. Book a free tour to see how it stacks up against the options in this guide.
What should the best home care software include in 2026?
In 2026, you should expect your home care management software to be an all-in-one solution. It should help you with care planning and delivery, rostering, invoicing, staff management, and communication with clients’ families.
In addition to these features, some of the best home care software providers also offer free training for your care team, and help you with the set-up, migration and transition process.
And, needless to say, you should look for a solution that’s secure. Many home care software providers use secure passwords or biometric logins, so that unauthorised users can’t access clients’ personal information.
If you’re a small care agency, you might not need all of these features yet. Perhaps you can easily manage rostering and invoicing on paper, or using spreadsheets. However, the best home care software will support your organisation as you expand – and make it easier for you to see where you have capacity to take on new clients.
Let’s look at these features in more detail.
eMAR
Good care management software should include electronic medication administration records (eMAR). They should update in real time, whenever a client has received medication or their prescriptions have been updated.
There are lots of reasons to use electronic medication records. They’re secure, easier for your care team to read and complete, and help your domiciliary care staff work together, even when they’re not in the same building.
eMAR systems also make auditing simpler, and you can share them with CQC inspectors easily. What’s more, they can even send automated reminders and alerts, so that your clients always get their medication on time.
Rostering
As a home care provider, you want to optimise your rosters.
Your carers may have to travel long distances between clients, and you want to minimise that travel time where possible. Home care software should include digital rostering features, so that you can easily plan your care rotas.
The best care management software will send your weekly schedules out to your care team automatically, too, saving time for your care co-ordinators.
Family access
Your clients’ families and friends need updates – but finding the time to do this can be tricky.
Digital home care management solutions often include family portals, letting trusted contacts access clients’ records.
To make communication easier, choose home care software that includes a secure messaging system, so you can contact your clients’ loved ones quickly – without the need for phone calls and emails.
Care planning
Most digital home care solutions include care planning software. This tool lets you create and access care plans.
It’s a better alternative to the traditional paper care plan – after all, it’s more secure, doesn’t rely on reading other people’s handwriting, and is easier to store and access.
Finance features
Whether you need help with home care invoicing, payroll, or funding admin, software can support you.
Some finance features in digital solutions will automate your billing and invoicing, saving your team time.
Easy reporting
As a care provider, you might need to create reports for company directors, funders, clients, family or friends, or CQC inspectors.
Whether you’re preparing for an internal audit, an external inspection, or a client review, good home care software will let you create reports quickly and easily.
Alerts and reminders
Good home care software can help you reduce medication errors, keep on top of your team’s training schedules, and let your care manager know if care calls are missed.
Using AI, some digital solutions can even spot trends in client health and behaviour, so you can take action before problems occur.
Make sure that your chosen home care software includes alerts and reminders, so that you can prevent problems and continue providing great care.
AI features
If you haven’t looked for software in a while, one of the newest features you should look for is home care AI integration.
Using artificial intelligence, your care management solutions can show you trends and patterns in your care service, help you optimise your roster, summarise care notes, automate some admin tasks, and even send out reminders and alerts.
Great customer service
Customer service should be a priority for home care software providers. You and your team will rely on these apps – if there’s a technical problem, you want to know that you can get help, any time of the day or night.
After all, care isn’t simply a 9-5 job. Your care workers need access to these apps during nights, weekends, and bank holidays.
Make sure that your chosen care management solution has 24/7 customer support, and a good track record of uptime.
Offline access
When you’re a domiciliary care provider, your care workers travel a lot – sometimes to areas without mobile signal, where they can’t access the internet. Because of that, it’s vital for your home care software to work offline.
Your care team needs constant access to your care management software, so they can check care plans, fill in MAR charts, and report how each care visit went. Make sure that your chosen home care software has an offline mode, so that your care team can keep working smoothly.
The best home care software 2026, ranked
There are more home care software providers around than ever before. Finding the best home care software in 2026 can feel pretty daunting.
We’ve put together a comparison of six of the best home care software solutions in 2026, so you can decide what’s right for you. Read on for a more in-depth look at each platform!
1. PASS by everyLIFE
PASS by everyLIFE’s home care software is our clear winner. It includes eMAR, rostering, family access, and care planning features, and allows care teams to connect with a client’s GP.
Additionally, it can handle your finance needs, whether you’re invoicing clients, managing funders, or running payroll.
Its integrated AI features mean that PASS can quickly create rosters and summarise notes. They’ll also help you spot trends and alert care teams to potential issues.
All these features are included as standard, with no extra cost.
It’s also available offline, so your care teams can use it when they’re out and about, even if there’s no phone signal or wifi.
At a glance:
- An all-in-one solution, with eMAR, rostering, care planning, and finance features
- Everything included at no extra cost
- AI features to help spot trends, create rosters, summarise notes, and alert care teams to potential issues
- Offline access available
- 24/7 customer service
2. OnCare
OnCare is designed for home care organisations, and includes rostering, eMAR, family access, and care planning features. It offers family and friends access, and its care worker app includes an offline mode, so your team can access it when they’re out and about. However, there’s no GP Connect feature.
At a glance:
- All-in-one solution, including eMAR, rostering, payroll and care planning
- Offline mode available
- No GP Connect feature
3. Nourish
Nourish Better Care at Home is designed for domiciliary care organisations, and it includes features like care planning, eMAR, rostering, and payroll. However, some of these features are only available at an extra cost. There’s no offline mode available either, so your carers might struggle to use it when they’re out and about.
At a glance:
- An all-in-one care management solution, with care planning, finance, and family access features
- No offline mode
- Additional cost for some features, including finance, rostering and eMAR
4. Access
Access can work as all-in-one home care software. Unlike several of the digital care management solutions mentioned here, it does include an offline mode. However, there’s no family portal, and you’ll need to pay extra for some crucial features like finance, eMAR and rostering.
At a glance:
- All-in-one service, with eMAR, rostering, care planning, and finance features
- No family and friends access
- Additional cost for features like eMAR and rostering
5. OneTouch
OneTouch is another care management solution, with care planning, eMAR, finance and rostering. It doesn’t have any family and friends access though, and there’s also no offline mode, so it might not work for many domiciliary care agencies.
At a glance:
- All-in-one home care software, including eMAR, rostering, finance, and care planning
- No family access
- No offline mode
6. CareLineLive
CareLineLive provides an all-in-one home care software solution, with eMAR, rostering and care planning features. Additionally, there’s payroll and invoicing solutions, and a family access feature.
However, there’s no offline mode available, so your carers might struggle when they’re delivering home care.
At a glance:
- An all-in-one solution offering eMAR, rostering, care planning, finance features and family access
- Can supply mobile devices to your staff team
- No offline mode
The next steps
Now that you know the benefits of digital care management solutions, it’s time to sign up. Whether you’re choosing home care software for the first time, or moving from another system, the team at PASS are ready to discuss your requirements and talk about how we can help.
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Ready to choose your next home care software?
You’ve seen the top systems. Now see what it looks like in practice. Explore how PASS helps you plan care, manage your team, and stay in control every day.
