🚀 CASE STUDY
Wirral Health & Care Commissioning case study
Responsive real-time PASS reporting has enabled individually tailored, outcomes-based care
Background
Wirral Health & Care Commissioning was established in 2018 with the goal of delivering improved outcomes for people who live in Wirral.
A grant from Wirral Council capital allowed them to launch a PASS funding scheme for their outsourced domiciliary care providers. The scheme provides full funding for PASS in their first year with tapered funding there after.
Why did they choose PASS?
Openness & transparency: To prove evidential based care and clearly tracked accountability
Responsive: The ability to run responsive real-time reporting, to enable individually tailored outcomes-based care
Safety: To reduce medication errors
Continuity of care: Reduce inconsistencies across carers and the wider MDT
The impact
With PASS, the region has benefited from:
- Release of staff capacity via digital care notes, created and uploaded in realtime and inevitably more accurate that paper notes
- A more efficient process that safely moves carers on to their next visit
- Improved visibility of care history, trends and pattens
In a programme of continuous improvement, next steps for leveraging PASS will include:
- Access to care records for district nurses, social workers and other healthcare professionals
- Data sharing between PASS and the existing core client management system
- Predictive modelling to enable increased responsiveness to changing care needs
- An extension of the scheme to residential care homes in the region
PASS has supported the roll out of a tier of ‘trusted assessors’ through our domiciliary care providers. Part of that is about letting providers make recommendations on stepping levels of care up or down in a very responsive way.
