Wirral Health & Care Commissioning
Responsive real-time PASS reporting has enabled individually tailored, outcomes-based care
Background
Wirral Health & Care Commissioning was established in 2018 with the goal of delivering improved outcomes for people who live in Wirral.
A grant from Wirral Council capital allowed them to launch a PASS funding scheme for their outsourced domiciliary care providers. The scheme provides full funding for PASS in their first year with tapered funding there after.
Why PASS?
Openness & transparency: To prove evidential based care and clearly tracked accountability
Responsive: The ability to run responsive real-time reporting, to enable individually tailored outcomes-based care
Safety: To reduce medication errors
Continuity of care: Reduce inconsistencies across carers and the wider MDT
The impact
With PASS, the region has benefited from:
- Release of staff capacity via digital care notes, created and uploaded in realtime and inevitably more accurate that paper notes
- A more efficient process that safely moves carers on to their next visit
- Improved visibility of care history, trends and pattens
In a programme of continuous improvement, next steps for leveraging PASS will include:
- Access to care records for district nurses, social workers and other healthcare professionals
- Data sharing between PASS and the existing core client management system
- Predictive modelling to enable increased responsiveness to changing care needs
- An extension of the scheme to residential care homes in the region
PASS has supported the roll out of a tier of ‘trusted assessors’ through our domiciliary care providers. Part of that is about letting providers make recommendations on stepping levels of care up or down in a very responsive way.
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