PASS for care managers

Stay in control of your service, without chasing updates

See every visit, risk and update as it happens. Keep your team on track, stay inspection ready, and run a safer service with everything in one place.

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NHS Assured. Trusted by 1,250+ care providers

All day oversight

Know what is happening across your service in real time

Live service view

See visits, alerts, risks and updates in one place, as they happen.

Care plans and guidance

Keep instructions clear, up to date and followed by every carer.

Incidents and risks

Spot concerns early and act before they escalate.

Reviews and outcomes

Track progress, update plans and keep care person-centred.

PASSgenius™

AI that highlights what needs your attention

PASSgenius™ reads your care logs and surfaces what matters, so you can act quickly without digging through notes.

Instant summaries. Key changes across care notes pulled together in seconds.

Early risk alerts. Patterns in wellbeing, medication or missed tasks flagged automatically.

Clear next steps. Personal preferences and key information at a glance.

Documents and records. Simple prompts help you review, update and take action fast.

Designed for you

Why care managers choose PASS

Start the day with clarity

Check your service in minutes. See who is running late, where support is needed and what needs your attention.

Keep your team aligned

Make updates once and know every carer sees the latest guidance on their app.

Stay ahead of risks

Review alerts and summaries as they come in. Act early instead of reacting later.

Prepare for inspections without the rush

Access reports, audits and care records instantly, all in one place.

Make it your own

Your personal care command centre

Book a free tour

Ready for calm and control?

Get clear answers about the carer app and more

See PASS in action with real visit and care examples

Get your personalised plan with pricing that fits your setup

Free and no obligation!

Customer success

Trusted by 85,000+ care professionals

“Staff feel supported, managers feel confident, and families feel connected. It has become a core part of how the team delivers person-centred care”

Read more

PASS has never let us down. We know our care records are always safe, accurate and ready when we need them
Ollie Daly
Longford, Roscommon & Westmeath
I don't think, as a company, we would ever go back to paper auditing, because PASS makes it so much easier.
Sue Troelson
Joghide Homecare
The introduction of PASS has marked a substantial improvement to the way we deliver our home care service.
Gary Nagle
Professional Carers
PASS saves an enormous amount of time. It’s cut down errors, improved accuracy and given us a lot of confidence.
Hazel Clark
Cantraybridge College
I implemented PASS in three weeks and my customers are already seeing the benefits in quality of care.
Carolyn Dailey
Bluebird Care, Newmarket and Fenland
PASS allows our carers to spend less time on admin and more time delivering quality care.
Lisa James
Kingsway Care

Questions and answers

PASS keeps care plans, risks, medication, incidents and audits all in one place with a full audit trail. Reports are available instantly, so you are always prepared for inspections.

 

Yes. PASS gives you a live view of visits, alerts, care notes and risks, so you can monitor your service without chasing updates.

 

No. We handle setup, migration and training with you, so you can move across smoothly without affecting care delivery.

 

Most teams become confident within a few shifts. Carers see clear instructions and record updates quickly through the app.

 

Yes. PASS removes manual paperwork, reduces duplication and keeps everything organised, saving hours every week.

 

By linking plans, tasks, medication and alerts, PASS helps you spot issues early and ensures care is delivered consistently and safely.

 
 

Most services are up and running during onboarding with full training and support included.

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