Liverpool Council’s Adult Social Care provides services and support for disabled people who may have a physical or sensory impairment, adults with learning disabilities, people with mental ill health and adults whose independence is at risk due to age or frailty.
With more people supported in the community living with multiple comorbidities, they identified that incorporating digital care planning would enable better monitoring of citizens and likely lead to reductions in the need for people to access services, as well as improving their ability to live better lives in their own homes by enhancing their quality of life.
Through the 2017 EU funded STOP & GO programme, Liverpool’s domiciliary care providers chose PASS for the operational benefits it offered, including:
everyLIFE entered into a framework agreement with Liverpool City Council in 2017, and to date has raised separate contracts with some 50 of their providers.
PASS was delivered in phases, based on the state of readiness of each care provider. Liverpool City Council received regular reports on the impact of PASS. Benefits observed included:
Since implementing PASS, Liverpool Council has received an award at the National GO Public Procurement Awards which recognise those leading the way in using public money in smart and effective ways to help people who need
The ability for family members and other care professionals, particularly social workers, to access the information remotely and be confident that the information is up to date, whatever the time of day has been transformational.