🚀 CASE STUDY
Bluebird Care Westminster, Kensington & Chelsea provides a wide range of home care services ranging from check-in visits to full live-in support. They are committed to providing London’s gold standard of home care so that their customers can remain in their own homes for as long as they desire.
Outcomes focused: They loved that recording and tracking personalised customer outcomes is at the very heart of how PASS care management software is designed – a direct reflection of their ethos for delivering person centred care.
Risk mitigation: Their forward thinking realisation in 2015 that paper-based care planning represented a risk to the delivery of the highest quality of care led them to research emerging digital options. Their view was that PASS was ‘head and shoulders’ above any other solution on the market.
Transparency: The openPASS app, which provides a realtime view of care to their customers, their family and their wider health team, provided a level of transparency and reassurance that they consider invaluable.
With PASS, this Bluebird Care franchise has gained several key benefits:
Easier evidence of quality care:
Improved HR and staff compliance:
Seamless data sharing:
“Our vision is the delivery of outstanding care. Critical to achieving that is our culture of always pushing to improve, and our commitment to continual innovation. In both respects PASS is a powerful enabler to realising our vision.”
Did you know? PASS customers are 37% more likely to be rated ‘outstanding’ than the national average!