Care planning software that does it all
Solution
ICS funding
customer support

Join 1,200+ care providers who use PASS to plan care every day










Fast,
efficient
and secure
digital care planning
👋 Goodbye paper, hello digital! Create, manage and evidence Digital Care Social Records (DCSR) effortlessly with our easy-to-use web and mobile app, designed for busy carers in homes or on the move.

Online and offline functionality
PASS works anywhere, even in areas with no or poor connectivity.
Unlimited staff users
We don’t cap the number of carers who can use our solution.
Voice to text notes
Hands full? Quickly convert speech into text care notes.
Heaps of helpful features
(with more added all the time!)
Interactive body mapping
Precisely record visible injuries or marks of concern with our innovative body mapping tools.
Ready to use forms and templates
Save time by using our huge catalogue of approved care planning forms and templates. Or make your own using our intuitive document builder.
DM+D and eMAR charts
PASS links live and direct to the NHS drug database and BNF providing the latest information, making medication management safe and efficient.
Online message board
Traffic on the M1? Keep your team up to date and in the loop with important live updates.
Alerts and reminders
PASS lets you know when you’ve missed an important action, ensuring the highest quality of care all of the time.
Export care notes
Care inspections don’t have to be daunting. Instantly export historic care notes and plans to easily evidence high quality care.
Incident Tracking
Efficiently report accidents and incidents and give managers the information they need to quickly follow-up and prevent future issues.
openPASS
Inspire trust in your service by giving authorised family members direct access to real-time care updates.
Care plan software that puts people at the centre
Tailor digital care plans to meet the unique needs of individuals with customisable profiles. Easily create, modify, and update care plans to ensure personalised, safe and effective care for every user.
Ready to use templates + bespoke document builder
Includes DM+D, interactive body mapping and eMAR features
Evidence the 5 key lines of enquiry (KLOEs)

For domiciliary
Improve collaboration and communication while delivering care on the go.
For care homes
Cut out admin and paperwork and spend more time with residents.
For supported living
Deliver safe and effective care to people who wish to remain independent.
Manage medication
with
confidence
Confidently and safely administer and manage medication on the go with clear digital records and real-time updates. And with GP Connect, get instant access to GP patient information to save hours every day.
Includes GP Connect
Alerts and reminders
Discover known medical problems, allergies and adverse reactions


NHS Assured Solution
Our solution is safe, secure and effective, so you can use our care planning app with confidence.

PRSB Quality Partner
PASS is committed to excellence in implementing health and care information standards.

ISO 27001 Certified
Recognised by the global international standard for managing risks to the data we hold.
Report, evidence and
track care
on the move
Our cloud-based care planning software solution enables managers and authorised family members to monitor care in real time, ensuring accountable and transparent delivery of care from daily check-ups to overnight sleep-ins.
Includes Care Reporting and openPASS
Made for all care settings
QR code + NFC check-in

Super easy to use and get started
With user-friendly functionality, one-to-one onboarding, and unlimited 24/7/365 customer support, PASS takes away the pains of admin and paperwork, so you can do what you do best – provide exceptional care all of the time.
One-to-one training and implementation
Dedicated account management
Live chat, telephone and email support

A tangible benefit that I have seen as a carer is the amount of extra time I now have to give care to the customer, which is what I do, which is what I am. I'm a care worker. I'm not a paperwork person.
– Bluebird Care Lewes District on PASS care planning

Pick your plan
PASS solutions start from £225.00 (plus VAT) per month and always include digital care planning, care reporting, GP Connect, openPASS and unlimited UK-based 24/7/365 customer support.
Digital Care Planning & Reporting
Great for care homes, nursing homes and supported living-
Paperless Care Planning
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Care Reporting
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openPASS
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GP Connect
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Medication Management
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Document and Template Builder
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Unlimited 24/7/365 Customer Support
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Dedicated Account Management
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And more...
All-in-one PASS
Complete solution for visits-based care-
Everything in Digital Care Planning & Reporting
PLUS:
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Staff Rota & Scheduling
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Payroll
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Billing
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Invoicing
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Timesheets
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Roster Reporting
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Travel, Holiday Pay & Minimum Wage Calculations
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And more...
Digital care planning: FAQs
Yes, our team will be happy to give you a complimentary tour of PASS. During this insightful session, you will have the chance to see how PASS works and how it will benefit your care service. To get started, simply click this link.
Yes, the PASS care planning app works both online and offline – enabling you to reliably deliver care in any region of the UK, including those with poor signal coverage.
Yes, you can access PASS care planning features through our easy-to-use smartphone and desktop app – meaning you can use it on the go or at your place of work.
Yes, our UK-based customer support team provides live support 24 hours a day, 7 days a week, 365 days a year – including major bank holidays.
Yes! You can utilise the app message functionality by accessing the office details page. Enter your message in the App settings and remember to save your changes!
The message you enter in this section, will immediately appear as an office message as soon as your field staff log into the PASS app.
A care plan is a comprehensive and personalised document outlining the specific healthcare and support services an individual requires. Developed collaboratively by healthcare professionals and the patient, digital care plans ensure coordinated, safe and effective care delivery for managing chronic conditions, promoting recovery, and maintaining overall well-being.
A care plan typically includes a personalised outline of the individual’s healthcare needs and goals. Care planning software with PASS includes medical treatments, medication schedules, lifestyle recommendations, and other support services to ensure efficient and effective care delivery.
Explore our example of a personalised, digital care plan to guide your care practice
Care plans should be updated regularly to ensure they remain relevant and effective. As a person’s health and circumstances change, updating the care plan allows healthcare professionals to address new needs, adjust treatments, and set achievable goals. Regular updates also foster better coordination among caregivers and promote optimal patient outcomes. Keeping the care plan current helps to adapt and improve care delivery, ensuring that the individual receives the best possible support for their evolving health needs.