🚀 CASE STUDY
Bluebird Care Reading and Wokingham, one of the leading care providers in the area, offer a unique service of personalised care options from check-in visits to full Live-in Care Support.
Single system: The Bluebird Care Reading and Wokingham franchise sought to simplify its systems in order to enhance efficiency and optimise workflows. By switching to All-In-One PASS, which incorporates care planning and rostering on a single platform, they saw the opportunity to reduce task duplication and improve the effectiveness of their processes.
Ease of use: The user-friendly design, underpinned by a dedicated customer support team and easy-to-use online chat function, were recognised as valuable differentiators of the PASS offer.
Feature rich: The team saw great value in the wide range of features offered by PASS, such as GP Connect for access to their customers’ GP information, and openPASS for providing a realtime view of care to family and loved ones.
With the introduction of PASS, Bluebird Reading and Wokingham have benefited from:
“Nothing has been too much for the PASS implementation and account management teams. Their thorough onboarding process meant that our care staff quickly became confident with navigating the system.”
Did you know? PASS customers are 37% more likely to be rated ‘outstanding’ than the national average!