Make every day noteworthy with the Care Journal
From logging incidents and issues to call monitoring and feedback, the Care Journal keeps your team connected and informed.
Record and manage important notes with ease
Coordinate with teams
Ensure all issues are visible across the office and coordinate with peers effectively.
Organise and delegate
Assign journal entries to specific team members, whether it’s finance, coordinators, or on-call support.
Follow-up fast
Improve team communication by logging and sharing key updates promptly.
Log incidents and issues instantly
Quickly log events or incidents and tag the employees and customers involved. Ensure all important information is captured and visible to those who need it.
Trigger journal entries from customer interactions or internal issues
Keep all information accessible and actionable
Never miss a beat: With the care journal, you can set follow-up actions and assign owners to ensure nothing falls through the cracks. Plus, set permissions and visibility to maintain confidentiality where needed.
Alert staff about due or overdue actions
Effortless inspections and audits
Stay on top of issues: Whether it’s coordinating with your team or managing employee-related issues, the care journal provides a central place to keep everything organised and on track.
Maintain a clear digital record for compliance and auditing purposes
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Care Journal FAQs
Simply log the event or incident, tag the relevant customer(s) or staff, and assign any follow-up actions with deadlines. Our system handles the rest, ensuring everyone stays informed.
Yes. You can set permissions to control visibility, ensuring that sensitive information is only accessible to authorised personnel.
You can set up alerts for follow-up actions that are due or overdue, making sure that nothing slips through the cracks and everyone stays on top of their tasks.
Our care journal provides a clear and detailed record of all logged information, making it easy to demonstrate compliance and the high standards of care during inspections.