Use data and AI to power a better care business

PASSgenius™ turns your data into action. Make smarter decisions, optimise capacity, automate admin, and boost performance across your whole care service—all built into PASS at no extra cost.

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Powering 84,000+ carers nationwide

HOW IT WORKS

How PASSgenius™ helps you run a better care business

See what’s working, what needs attention, and where to act, all in one clear, customisable dashboard. No spreadsheets. No guesswork. Just the right information, in the right hands, at the right time.

See where you’re under or over resourced using live data on required hours, staff availability, and travel time. Build smarter rotas and stay one step ahead of gaps.

Summarise weeks of care notes in seconds. PASSgenius™ highlights changes in behaviour or risk, so you can plan faster and keep care truly person-centred.

Let PASSgenius™ handle the admin, like timesheets, invoicing, and reporting, so your team can spend more time where it matters most.

Stay on top of what matters with smart alerts for overdue care tasks, upcoming training, and more, so nothing slips through the cracks.

“This will be a game-changer — helping to streamline systems, enhance the quality of care, and provide clearer visibility into trends, which will ultimately support more effective management and decision-making.”

Rebecca Hawkins, MD, Bluebird Care (Reading, Wokingham, Windsor, Maidenhead and Bracknell)

Use
PASSgenius™
if...

Use PASSgenius™ if...

You need better oversight of your service

Coordinating care is complex. PASSgenius™ gives you a real-time view of staffing, schedules, and demand – so you can make informed decisions, optimise resources, and run a smoother care business.

You’re struggling with admin overload

Manual admin slows down care. PASSgenius™ automates timesheets, invoices, and routine compliance – reducing paperwork and freeing up time to focus on running a more efficient care service.

You want to provide person-centred care

Tracking changes in health and wellbeing shouldn’t be difficult. PASSgenius™ summarises weeks of care notes instantly – so you can respond faster and ensure care stays truly person-centred.

You want to improve care inspection ratings

Without real-time tracking, compliance risks go unnoticed. PASSgenius™ sends proactive alerts, generates audit reports, and keeps you inspection-ready – so you can stay ahead of compliance.

The right information, in the right hands, at the right time

PASSgenius™ gives you a live view of your service performance in one place. Track staffing, punctuality, cancelled hours, and more, so you can spot issues early and make changes before they become problems.

Spot scheduling gaps and optimise staffing
Track employee travel and wait times and take action

Your dashboard. Your way.

Add or remove modules with a click. Whether it’s punctuality, missed visits or travel time, you decide what shows up on your dashboard. 

Utilisation

88%

Up 10% vs last week

Cancellations

6hrs

Down 2 hrs vs last week

Travel times

8.9%

Down 10% vs last week

Required Hours
Evenings exceed capacity next week!
Travel Times
+ add new module

Summarise care notes.
In seconds.

PASSgenius™ reads weeks of care notes in seconds, and gives you clear, simple summaries and recommendations, so you can act quickly, keep care person-centred, and save hours on paperwork.

Completely secure and GDPR compliant
Instantly spot key trends and changes in care records

Inspection-ready. Always.

Know what needs attention before it becomes an issue. PASSgenius™ gives you helpful alerts, reminders, and reports to keep you inspection-ready, without the stress.

Get helpful alerts for compliance risks before they become issues
Stay on top of overdue tasks with automated reminders

Reminder: Proof of right to work

Adriana Janowski

Due 01/05/2025

Alert: Missed medication

David Banks

Missed 29/05/25

Reminder: Upcoming care plan review

Philip Foster

Due 01/05/2025

Automate admin.
Boost productivity.

From timesheets to invoicing, PASSgenius™ automates the tasks that slow you down, so your team can spend more time on care, not paperwork.

Auto-verify timesheets
Generate and send invoices and team schedules instantly
Create inspection-ready reports in a click

Use data and AI to power a better care business.

See how PASSgenius™ helps care providers stay ahead of risk, optimise performance, and deliver better care, powered by the data you already have.

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PASSgenius™ FAQs

PASSgenius™ is a new suite of data, AI and automation tools built into PASS.

It’s designed to help care providers make faster, more informed decisions by turning complex data into clear, actionable insight.

At the heart of PASSgenius™ is an intelligent data layer. This advanced system uses data science, machine learning, and AI to process vast amounts of care, rostering, and operational data.

It connects and organises live and historical information across compliance, scheduling, and care delivery. The result is a structured view that helps identify trends, surface risks, and highlight inefficiencies that might otherwise go unnoticed.

PASSgenius™ doesn’t just report what’s happening. It understands context and supports better decisions in real time, helping care services reduce admin, improve oversight, and boost overall performance without adding extra systems or complexity.

Yes. PASSgenius™ is built with data security and compliance at its core. It follows GDPR regulations and ensures that all AI-driven features and automation tools handle data securely, keeping your information protected and fully compliant.

PASSgenius™ brings powerful AI, automation, and data intelligence to All-in-One PASS, helping you make smarter decisions and streamline operations.

If you’re using Care Planning-only, upgrading to All-in-One PASS unlocks the full potential of PASSgenius™, including advanced analytics, automated workflows, and real-time insights to optimise care and business performance.

PASSgenius™ is rolling out to services now. This includes smart, customisable dashboards for real-time business insights, AI-powered care note summaries and automation for scheduling and admin tasks.

But it doesn’t stop there. Our new data, AI and automation suite is always evolving. We’ll notify when the latest features become available.

See what else PASS can do

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