Supporting some 200 clients across London and the suburbs, Three Sisters Care provides in-home care services for the elderly and those with disabilities. They chose PASS in 2019 and added the Rostering module in 2022.
Improved compliance: With multiple systems causing them to be operationally disjointed, they recognised that PASS – which offers a single solution encompassing both care planning and rostering – would make their lives easier as well as improving compliance
Flexibility: The availability of templated care plans for efficiency, but with the option to customise to ensure a tailored service
Saving time: The option to directly access their clients’ GP information via PASS GP Connect is enabling a safer service, as well as less time spent phoning the GP saving an average of 20 hours per week.
Inspection ready: Tools to enhance the recording of care, alongside the ‘all in one place’ individual person-centred client profiles, supports easier evidence gathering for CQC inspections
The PASS rostering tools are helping Three Sisters Care be the best they can be:
“PASS is extremely user friendly, with multiple options to configure the way we use it to create what is effectively a bespoke solution. We didn’t realise how much we needed it until we had it!”
