How to get started with PASS

Start using digital care management software to plan care, schedule staff and report care delivery in 30 days, thanks to our simple and seamless customer onboarding programme.

carer using PASS

From tour to implementation in 30 days...

Here’s how it works…

Book your personal tour
No sales pitch. No jargon. Just a personal tour of our solution, complete with real life examples of how it could help your care service.
1
Pick your plan
Whether you're providing care on the move, in the community, or to people in a residential setting, there's a plan that's perfect for you.
2
Step-by-step onboarding
Our Project Management Team will support you throughout the entire onboarding process, including training your team to use the PASS web and mobile apps.
3
Meet your account manager
Your dedicated account manager will ensure you get the most out of PASS. And if you need help, our UK-based customer support team are available 24/7/365 days a year.
4
Start using PASS
Congratulations, it's time to go digital! Plan care, report outcomes, and schedule staff all from one easy-to-use app. It's really that simple.
5
Book your personal tour
No sales pitch. No jargon. Just a personal tour of our solution, complete with real life examples of how it could help your care service.
1
Pick your plan
Whether you're providing care on the move, in the community, or to people in a residential setting, there's a plan that's perfect for you.
2
Step-by-step onboarding
Our Project Management Team will support you throughout the entire onboarding process, including training your team to use the PASS web and mobile apps.
3
Meet your account manager
Your dedicated account manager will ensure you get the most out of PASS. And if you need help, our UK-based customer support team are available 24/7/365 days a year.
4
Start using PASS
Congratulations, it's time to go digital! Plan care, report outcomes, and schedule staff all from one easy-to-use app. It's really that simple.
5

Join 84,000+ care professionals using PASS

Next steps? Book your free tour...​

It’s never been easier to get started with PASS care management software. You’ll be saying goodbye paper and hello digital! before you know it.

Step-by-step onboarding
Dedicated account management
24/7/365 customer support

Onboarding and implementation FAQs

You can typically start using PASS within 30 days of signing up, meaning you’ll be up and running in no time at all.

PASS training is delivered in four personalised stages across eight easy-to-digest modules, covering set-up, staff scheduling, finance and care planning.

Each module – led by an experienced PASS Launch Project Manager – is designed to help you feel supported and confident using PASS and get you up and running as soon as possible.

Your implementation is managed through an online portal, providing full visibility of milestones, deadlines, tasks and progress to date.

Yes, as part of your step-by-step onboarding process, we will train your team so that they are confident using the PASS web and mobile app. Additional one-to-one training for new users is also available on request.

We will also make all our training materials and recorded sessions available on demand.

Yes! Our training takes place virtually, meaning your team doesn’t have to take extended time out from providing care. Face to face training is available on request.

PASS can be accessed via most Windows and Apple desktop computers and laptops. Also, you can use Android or Apple tablets and smart phones.

Yes, every implementation project starts with a discovery session. During this time, we identify your goals, needs and available resources to provide the smoothest onboarding experience that’s designed around you and your team.

You can contact our UK-based team 24/7/365 days a year via email, live chat or telephone.

Contact customer support
"We will never go back to paper auditing, because PASS makes it so much easier"
Sue Troelson
Registered Care Manager, Joghide Homecare

Explore PASS features