Appletree Support provides tailored care to children and young people with complex health care needs, living either in their own homes or in assisted living settings.
They pride themselves on their bespoke care plans and risk assessments and believe that personalised planning and individual assessments of need are the cornerstone of high quality care.
Following a staff consultation and a thorough market research exercise, Appletree concluded that PASS was the only system they saw which ticked all their boxes.
An all-in-one solution: A single integrated system, incorporating both care planning and rostering, was their primary requirement.
Support for a Bring Your Own Devices policy: The ability for PASS to safely and securely support the use of their carers’ own phones to manage the delivery of care was key.
MAR charts: The PASS MAR (Medications Administration Record) chart feature, with its clear yet detailed visualisation of completed medication tasks, offered a reliable means for tracking and reviewing medications, in turn supporting the running of a safe service.
With the introduction of All-in-one PASS, Appletree Support has benefited from:
“We’ve been able to tailor PASS to meet our every need. I have actually enjoyed using it, and I am extremely proud of everything we’ve been able to achieve since introducing PASS across the care planning and scheduling aspects of our service.”