Plans and pricing
Flexible pricing built around how your service works
Tell us about your team and we’ll send a tailored quote with the right setup for your service.
NHS Assured. Trusted by 1,250+ care teams
Monthly subscription, no hidden fees
Clear, predictable pricing every month so you always know exactly what you’re paying.
Add users or settings as you grow
Expand your team or services anytime with flexible options that scale effortlessly with you.
Support and updates included
UK experts available when needed, with ongoing improvements keeping your system running smoothly.
What's included
Features and support
All the essentials
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Digital care planning | NHS-assured plans for every setting; CQC-aligned
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Rostering
| Drag-and-drop rostering, payroll-ready
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Mobile carer app
| Instant access to visits, care plans, tasks and notes |
Medication management
| Built-in eMAR plus pharmacy link, alerts, reminders
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Timesheets and billing
| One-click invoices, timesheets, payroll exports
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Features you’ll love
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AI-powered insights
| AI-powered Care Note Summaries with advanced pattern recognition
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Offline mode
| iOS/Android app with full offline mode
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Family and friends portal
| openPASS iOS and Android app for friends and family updates w/ in-app messaging.
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GP Connect
| Real-time prescriptions and allergies via GP Connect
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Real-time alerts & incidents
| Customisable incident reports and dashboard alerts
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Electronic Call Monitoring
| NFC/QR tag-in, live office view with punctuality reporting
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Dashboards & analytics
| Next generation care reporting. Capacity, travel, care performance in one glance
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Workflow automation
| Auto-email documents to staff and funders. Voice-to-text care notes
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All-in-one solution
| Single licence. End-to-end platform. No bolt-ons
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Templates and docs
| 120+ editable templates and assessments for all care settings
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Document builder
| Build branded docs from scratch or template
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Incident & safeguarding reporting | PASS supports incident tracking linked to care plans and evidence collection.
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Support you can rely on
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Customer Support
| 24/7/365 customer support. UK-based, speak to a human
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Training and onboarding
| Free training, data migration, dedicated project manager w/ Concierge Service.
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Compliance and security | PASS is NHS Assured, Digital Social Care compliant, and ISO and Cyber Essentials Plus certified. |
Customer success
Trusted by services across the UK and Ireland
Questions and answers
We tailor your quote to your service. Your costs depend on your team size, the tools you need and the type of care you deliver. You only pay for what you use. No hidden fees.
Every care service is different. Staffing levels, locations, visit volumes and required features vary a lot. A personalised quote means you get the right setup at the right scale, without paying for things you don’t need.
No. It usually takes 2–3 minutes to share what we need. We keep it simple so you can get clear answers fast.
Yes. We have options for home care, residential and nursing services, multi-site providers and growing teams. You can choose care management only, or a full suite including rostering, finance and insights.
Tell us about your service and we’ll recommend the best fit based on your size, staffing model, complexity and goals. You’re never left guessing.
No. Your quote will explain exactly what’s included. No surprise add-ons and no forced upgrades.
Yes. Smart migration and training support are included in your quote. We’ll guide you through the whole process so you can go live with confidence.
It depends on your size and setup, but most services go live within a few weeks. We’ll give you a clear plan and timeline as part of your quote.
If we don’t think PASS can support your service effectively, we’ll say so. We’re here to help you make the right decision, not to push software that doesn’t fit.
You’re in good company. Many multi-site providers use PASS. Your quote will cover your full setup so everything works together across branches, services or regions.
Yes. Your subscription scales as your team or caseload grows. You won’t be stuck with a plan that no longer fits.
Not at all. Start with what you need today. Add rostering, finance and analytics later as you grow.
PASS brings care planning, scheduling, reporting and insights into one place, built specifically for UK social care. Our focus is simple: safer care, less admin, stronger evidence.
We can walk you through it. Tell us about your service and we’ll help you find the setup that fits your needs, your budget and your team.
Chat with the team
Ask our digital social care experts anything! Just book your free intro call today.
