All-in-one home care software

Run your home care business like clockwork

Plan rotas, record meds and notes as they happen, and see what needs attention right now – all in one simple system that helps more services achieve Outstanding at inspection*.

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NHS Assured. Trusted by 1,250+ care providers

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See what’s happening in care, as it happens

Home care is busy work. With PASS, you see exactly what’s happening in real time – what’s complete, what’s late, and what needs attention. Your team stays confident. Your visits stay on track.

Build fair, efficient rotas, with travel time included

Carers record notes and meds in seconds on the PASS smartphone app

Spot risks early with live alerts for missed tasks or late visits

Limited time offer

Attend a product tour in December and get a £50 Amazon gift card for your time. Quote code XMAS50. 

See terms and conditions for full details and eligibility criteria

"By using PASS, we've been able to evidence to the CQC that we're fully compliant and offer a bespoke personalised service to all our clients."
Claire O’Donovan
Director, AStar Home Care

Stay inspection-ready

PASS users are 37% more likely to achieve Outstanding at inspection*

Protect revenue, reduce admin

Live visit data links to invoicing for faster payment and fewer disputes

Happy carers. Happy clients

Balanced workloads and fewer late calls mean calmer days for everyone

If this sounds familiar…

PASS is made for you

You’re spending hours chasing missing notes and meds

Care is busy. Things slip. PASS brings plans, notes, meds, rotas, and alerts into one live view, so you spot risks sooner, act faster, and run a safer service.

Admin is taking over the week instead of client visits

Timesheets, invoices, and routine checks steal hours. PASS automates the busywork and joins up care and finance. Less paperwork. More time for people.

Calls run late and you’re constantly firefighting

Travel time, gaps, and clashes cause delays. PASS plans efficient rotas, shows travel time, and balances workloads. Fewer late or missed visits. Happier clients and staff.

Evidence prep causes late nights before inspections

Evidence is scattered and audits take days. PASS keeps audit-ready records, eMAR, incidents, and one-click reports in one place.

Our associated partners

Designed and personalised for home care

120+ templates, docs and assessments

Home Care docs templates assessments

Care planning templates

Build person-centred care plans in minutes. Pick a template, tailor it to the person you support, and PASS keeps everyone working from the latest version.

Home Care docs templates assessments

Risk assessments

Spot issues early and keep people safe. Use ready-to-go risk assessments with clear controls and alerts when something needs attention.

Home Care docs templates assessments

Customer and employee docs

Keep every important document organised in one place. Consent, agreements, training and checks are always up to date and easy to find when you need them.

Digital care planning

The right care, at the right time

Write, update and review digital care plans with linked meds, tasks and risks. Carers follow the latest version in the app and record care with notes, checklists and photos.

Templates tailored for home care

Flag medication and wellbeing changes fast with AI care note summaries

Evidence builds automatically as care is delivered

Roster and finance

Smooth rotas. Accurate invoices.

Drag-and-drop rotas handle visit changes, sickness and travel time automatically. Completed visits link straight to billing so payroll and invoices stay accurate.

Drag-and-drop rotas with travel time

Live visit data → faster billing

Protect revenue with fewer missed calls

Audits & reporting

Confidence on inspection day

PASS keeps evidence organised and up to date, so there’s no scramble when inspectors arrive.

Clear reports for CQC

Real-time oversight and clear reporting with smart dashboards

Proven impact on ratings, with PASS users 37% more likely to achieve 'Outstanding'

Ready to keep home care running smoothly?

Ask about rostering, meds, audits - anything you need.

We’ll show you PASS running live, built around your service.

Get a clear onboarding plan and pricing for your service

Free and no obligation!

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ISO 9001 and ISO 27001 accreditation
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Customer success

Trusted by 85,000+ UK home care professionals

See real results from UK home care providers

PASS has never let us down. We know our care records are always safe, accurate and ready when we need them"
Ollie Daly
Bluebird Care Longford, Roscommon & Westmeath
PASS saves an enormous amount of time. It’s cut down on errors, improved accuracy and it’s actually given us a lot of confidence in knowing that we have an accurate account of an individual’s support needs.
Hazel Clark
CEO, Cantraybridge College
PASS allows our carers to spend less time on admin and more time delivering quality care.
Lisa James
Registered Manager, Kingsway Care
I implemented PASS in three weeks and my customers are already seeing the benefits in quality of care.
Carolyn Dailey
Owner, Bluebird Care - Newmarket and Fenland
The introduction of PASS has marked a substantial improvement to the way we deliver our home care service.
Gary Nagle
Director of Operations, Professional Carers
I don't think, as a company, we would ever go back to paper auditing, because PASS makes it so much easier.
Sue Troelson
Care Manager - Joghide Homecare
PASS has supported the roll out of a tier of ‘trusted assessors’ through our domiciliary care providers.
Jayne Marshall
Wirral Health & Care Commissioning
The process of collating information within PASS Reporting is extremely user friendly and a huge bonus to have and use as a company. It has made such a difference to the reporting at Saracen Care.
Alex Turner
Quality Assurance Manager, Saracen Care

PASS care management software FAQs

PASS brings care plans, rotas, eMAR and reporting into one place so you can reduce admin, keep visits punctual and show great care clearly.

 

Most services go live within 30 days with full data migration and staff training included.

You get a dedicated account manager and UK support throughout. Learn more about our free smart Switch service.

Yes. Carers record notes and meds in seconds on the PASS app, with clear guidance for each visit.

Simple monthly pricing with no hidden fees. Your subscription includes support, updates and security. See our pricing page and request a tailored quote.

PASS meets DSCR standards, is ISO 27001 certified and hosted on secure AWS infrastructure.

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Chat with our team

Ask a question. Book a demo. Whatever you need, we’re here for you.

Latest home care guides

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*Care providers using PASS are 37% more likely to be rated outstanding when compared to the national average.