In this blog post we wanted to focus on the monthly audit. This is something that is not looked upon favourably by care managers in home care companies. Unfortunately, it’s an unavoidable process that care companies need to go through to make sure that the care being delivered is safe, compliant and being carried out in accordance with how the customer is progressing under the care company.
I’ve recently spoken with a number of larger care providers who had not even considered the impact of digital care planning upon their exposure in terms of litigation and, therefore, their insurance premiums. As this is such a key driver for going digital, it seemed timely to summarise the two key points here.