Before becoming an everyLIFER nearly three years ago, I spent much of my time in banks, driving change initiatives in how software was built and deployed. All the banks loved the idea of improving through change, but what they didn’t like quite so much was the temporary upheaval that came with that change.
Fiona Williams talks to everyLIFE about the digital care journey and the future of technology in social care.
Just deciding what to wear in the morning or what to have for dinner can sometimes be a challenge, let alone deciding what (if any) care management software to implement into your business! Add to that the always tricky transition from tried and tested processes to what are claimed to be more efficient, cost-effective technology solutions, and it’s very understandable that some may think that implementing new care management software is simply more trouble than it’s worth! Luckily, though, there is a way to find out what you’re really getting yourself into…
For decades, the UK’s domiciliary care sector could only measure the delivery of care upon the basis of quantity. Despite the wholly personal nature of the service; time and task was literally the only metric that could be applied to determine the efficiency and effectiveness of a team, a business or a contracted provider.
Pretty much every week somebody asks us: “Why haven’t you written a rostering system or bought a rostering system to go alongside your digital care planning – after all, you’ve got the engineers, you’ve got the money and it’s what everybody wants ?”