In the wake of our excitement in having discovered Dentures, Guns & Money: The Diary of a Home Care Worker, by Rita Nemo, with Julian Hutchings, we decided that we wanted to know more. While the book gave us an insight into Rita’s life and the struggles care workers face, it also brought up so many burning questions that we feel only someone like Rita could answer.
The world is constantly moving forward and everyLIFE is no different. We work to evolve our product because it ensures that we can provide a system that has the ability to fulfil consumer needs into the future. Digital care can only advance and we are delighted to be at the heart of the action. In the name of progress, we’d like to share with you a bit of a timeline of our platform’s progression over the years.
In this blog post we wanted to focus on the monthly audit. This is something that is not looked upon favourably by care managers in home care companies. Unfortunately, it’s an unavoidable process that care companies need to go through to make sure that the care being delivered is safe, compliant and being carried out in accordance with how the customer is progressing under the care company.
For decades, the UK’s domiciliary care sector could only measure the delivery of care upon the basis of quantity. Despite the wholly personal nature of the service; time and task was literally the only metric that could be applied to determine the efficiency and effectiveness of a team, a business or a contracted provider.
Sixteenth century English philosopher Francis Bacon is credited as being the first to coin the phrase ‘knowledge is power’. Real-time care plans and records provide the knowledge families need to ensure their relative is in safe hands.
Two entirely unrelated conversations over the last couple of weeks, (one with some CQC folk, the other with a London borough council) have flagged up the potential impact of digital care planning systems that is rather greater in reach than we’d previously ever considered.