At everyLIFE Technologies we’re continuing to drive improvements to The PASSsystem and openPASS making the delivery of medication and app communications even easier.
Here are a number of new product improvements we have recently implemented in order to create the best user experience possible.
Out of Hours: Our standard support hours are from 09.00 – 17.00 (excluding Bank Holidays). Emergency Out of Hours Support can be reached outside the normal working hours by calling 0800 276 1501. We are actively recruiting new candidates to join our Customer Support team, which will enable a more proactive approach to service delivery.
Customer Reference Number: From now, when you speak with Customer Support you’ll be provided with a reference number for support cases that require a little bit more research by everyLIFE. You’ll be able to track the progress of your case, no matter who you speak with.