Commissioners & Complementary Care Services
The care notes of the person in care are available to care professionals such as district nurses, commissioners, social workers, emergency responders, community clinicians, GPs and therapists via the openPASS app. openPASS is a platform that allows families and all authorised members of the health & social care ecosystem secure access to the care plan of an individual receiving support.
Subject to strict governance processes, commissioners, social workers, emergency responders, community clinicians and all other care stakeholders may be given live access to comprehensive care notes and medication details. The benefit to the client is immediate because all care providers may reference the same, accurate record in real time. Errors and duplications are contained, risk is reduced and a complex multi-service environment becomes integrated and efficient.
openPASS can help Commissioners and complementary care services by…
openPASS allows users to…
View care notes for completed care visits.
Communicate with the care provider.
View the care plan including outcomes and tasks.
See the schedule of care visits.
openPASS web portal
The authentication process for access to openPASS to view a care receiver's up to date care notes can be completed on the web portal or mobile app.
Information shared with the care receiver's family and friends may include details of medications administered and tasks carried out during care visits.
View care across…
Finally… a clear view of care
openPASS is a unique application that provides verified customers, family members and friends with inclusive access to real-time care plans and records in The PASSsystem, the industry standard care management and monitoring platform.
Watch the highly acclaimed openPASS movie
everyLIFE was invited into the home of an openPASS user to film how the app has transformed the way that they able to keep each other and the care company that they use all informed of care being delivered. The video, which you can view here, has been viewed hundreds of thousands of times on social media and has begun a long-overdue debate about the need for digital systems to bring greater transparency and improved communications between care receivers and their loved ones.
The PASSsystem has proved completely intuitive to use, even for the least technical care assistant – a revelation.
My Supervisors no longer spend 65% of their time in the office typing up notes taken at assessment meetings – they do it once with the customer, and get it right from the outset. My Supervisors now spend 90% of their time out in the community – better care, improved support for care workers, and more assessments.
We saw the service had made improved use of information through the implementation of The PASSsystem for assessing the quality of the service provided, including the consistency of care provided to individuals. The PASSsystem has the potential to provide the service with a greater range of information which can be utilised for Quality Assurance. This will include outcomes and tasks completed and missed. Operational statistics will include reviews and staff supervision as well as analysis of nutritional and hydration information entered by staff.
The system reduces the time and cost of setting up care plans for patients going home from hospital by 50%. This has delivered a £20K saving to my bottom line.
By listening carefully to the care industry, everyLIFE have developed a solution that greatly helps join up the provision of customer-centred care. They are on a mission to bring the much needed technical answers to the business challenges we are all facing. I very much look forward to seeing the new functionality they have in the next release and beyond.
I implemented The PASSsystem in three weeks and my customers are already seeing the benefits in quality of care.
It’s easy to use and with the training provided, all staff like the system. Any office implementing it will save a substantial amount of supervisor time.
The whole process from initial enquiry to going live was quick, efficient and easy and the support we received from the team at everyLIFE was second to none. I would recommend PASSsystem to any care company.
A really important advance for care, The PASSsystem provides care notes and completion notes instantly so we can react immediately to missed medications and other urgent care alerts.
Easy to use, extensively tested and developed by people that understand care, The PASSsystem is unique and robust at solving the critical challenges faced by the industry.