PASSsystem Subscription and Licensing Model
The PASSsystem is a SaaS (Software as a Service) offering and is licensed upon an all-inclusive basis to scale in line with the number of individuals receiving support.
This equitable model is a differentiator because of its: comprehensive scope of service, transparent cost of ownership and inbuilt matching of subscription fees to delivered benefits.
A PASSsystem subscription includes each of the following:
- Unlimited PASSsystem (staff) users
- Unlimited openPASS (client & family) users
- Peak demand buffer (ability to burst service user count without penalty)
- Lifetime functional warranty
- All upgrades
- Annual system and compliance health check
- 24 X 7 telephone support
- Online tutorials
- Warranted support SLAs with service credits
- Warranted availability (99.9%) with service credits
- Supported interoperability with approved rostering systems
- PASSport open API
- Library of system reports
- Library of compliance-checked documents and assessments
- Document builder to create or edit documents and assessments
- Named Account Manager
- Named Account Director
- Scheduled strategic reviews
- User group membership
- Product work party membership
- Client-branded promotional materials
- Jointly-branded case study / editorial materials
12-month, 36-month, 60-month terms.
Monthly in-advance. Discounts available for quarterly/annually in advance.
The PASSsystem may be licensed either per office, or upon an enterprise basis.
Dependent upon scale of project.
The PASSsystem has proved completely intuitive to use, even for the least technical care assistant – a revelation.
My Supervisors no longer spend 65% of their time in the office typing up notes taken at assessment meetings – they do it once with the customer, and get it right from the outset. My Supervisors now spend 90% of their time out in the community – better care, improved support for care workers, and more assessments.
We saw the service had made improved use of information through the implementation of The PASSsystem for assessing the quality of the service provided, including the consistency of care provided to individuals. The PASSsystem has the potential to provide the service with a greater range of information which can be utilised for Quality Assurance. This will include outcomes and tasks completed and missed. Operational statistics will include reviews and staff supervision as well as analysis of nutritional and hydration information entered by staff.
The system reduces the time and cost of setting up care plans for patients going home from hospital by 50%. This has delivered a £20K saving to my bottom line.
By listening carefully to the care industry, everyLIFE have developed a solution that greatly helps join up the provision of customer-centred care. They are on a mission to bring the much needed technical answers to the business challenges we are all facing. I very much look forward to seeing the new functionality they have in the next release and beyond.
I implemented The PASSsystem in three weeks and my customers are already seeing the benefits in quality of care.
It’s easy to use and with the training provided, all staff like the system. Any office implementing it will save a substantial amount of supervisor time.
The whole process from initial enquiry to going live was quick, efficient and easy and the support we received from the team at everyLIFE was second to none. I would recommend PASSsystem to any care company.
A really important advance for care, The PASSsystem provides care notes and completion notes instantly so we can react immediately to missed medications and other urgent care alerts.
Easy to use, extensively tested and developed by people that understand care, The PASSsystem is unique and robust at solving the critical challenges faced by the industry.