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Nice girls don’t get the corner office, or … do they?

5 minute read

I’ve been listening to an audiobook recently called ‘Nice Girls Don’t Get The Corner Office’…

I’m confident in stating that if you have met me in my career so far, you will appreciate why this title intrigued me so much and why I decided to give it a try.

I have always been a self-confessed ‘Nice Girl’ in my working life and I am also passionate about success – for myself and for my customers.

Now, it’s important for me to say early doors that this book is in no way saying that you have to be a ‘Mean Girl’ to get a shiny corner office or that we Nice Girls should be anything less than proud of our niceness.

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Digital Care Planning

And The Answer Is… Technology!

2 minute read

At a time when there seem to be more questions than answers, here’s one we all should get right:

As Britain begins to emerge cautiously from the effects of healthcare upheaval, does anyone still doubt the importance of digital technology in tackling big problems effectively? 

Surely now the question should not be about whether technology, and digital care management software, in particular, has any business being in social care; the question should be, How many more of the problems that social care faces can technology be used to solve? 

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Online Training

Don’t Fear Online Training

3 minute read

Fifteen years ago, I entered the world of software training. Freshly armed with a laptop, copious handouts, and a projector the size of a microwave; I crammed my kit into a suitcase and proceeded to travel the length and breadth of the country. I kept Flybe in business and racked up enough BP points to treat myself to free Ginster’s and Ribena once a month. Why? Because it delivered value, customer engagement, and customer understanding.

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When the clapping stops …

2 minute read

Over the last few weeks, like so many around the country, I have joined in celebrating our key workers who have worked tirelessly trying to get us through this challenging and devastating COVID-19 pandemic.

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The Upside of Lockdown

2 minute read

I firmly believe that if nothing else comes out of this disruptive time, it will be an enhanced awareness of each other and the often invisible world of care. It is an awareness that, while we go about our everyday, rather self-centred stuff, there is a kind of ‘parallel universe of caring’ where people look at the person they care for in the eye and tell them, with total self-sacrifice, that they are going to help them have a healthier, happier day today even if it means they risk their own health and happiness.
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Looking For Kindness

2 minute read

The theme for Mental Health Awareness Week this year is kindness; something that we all appreciate but it can be difficult to define.

Last year, I took part in a series of conversations led by the University of Edinburgh on kindness in policy. This was in response to the inclusion of kindness in Scottish Government’s National Performance Framework. Through case studies, reviewing previous research and hearing examples from across many contexts, it was clear that there is a positive impact of kindness.

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Call to Action

The time to go digital is NOW!

Find out more about PASS, the real-time living care plan for everyone.

Reassuringly, repeatedly referenced by the CQC and Care Inspectorate, NHS cited and NICE compliant.

Call 03300 940 122 or simply fill in the form opposite to request a digital brochure, personal demo or a call back and we’ll be in touch shortly.

Please watch this video to find out how owners Gary and Michelle Johnson have transformed their care business by using PASS.

Now, with the launch of the PASS 20:20 Edition in 2019, you don’t have to settle for reporting when you can have INSIGHT Dashboards that provide you with real-time monitoring of your business. Visit our PASS 20:20 Edition page to find out more. Saving money, creating happiness.

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