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Huge efficiency gains delivered.
More time to care.
More care delivered by the same workforce. -
Assessments & care plans completed in the field.
8 to 10-fold return on investment regularly reported.
Increased business growth. -
Warranted system functionality.
GDPR compliant.
Corporate risks reduced. -
Rapid 4-6 week deployment.
Interoperable with any mainstream rostering system.
Client and family engagement transformed. -
Accidents & incidents managed.
Data-driven decisions help to personalise care.
Regulatory compliance ensured.
Our People & Our Focus
everyLIFE is staffed to deliver two core goals of the business:
- to write the very best, solution-focused, innovative and reliable digital care planning applications
- to deliver the very best, most pro-active customer service and experience
Our approach demands a significantly greater investment in development and delivery teams than the sector norm, plus a level of commitment and resourcing that is unique in the sector.
As the first product of its type, The PASSsystem defined the standard for digital care planning and changed how technology enhances the delivery of care in the UK. With materially more engineers and delivery staff than any potential competitor, everyLIFE is strategically resourced to maintain and extend this market lead for the long-term.
Strategic and operational decisions are taken by a Senior Management Team with an excellent combined pedigree, blending sector specialism, technical expertise and business development and governance.
Recruitment follows a rigorous process but, once on board, all employees benefit from a pro-active professional development plan and a policy to promote from within wherever possible. All everyLIFE employees are each required to undertake and pass the NHS Data Security Awareness training course and it is notable that a culture of compliance is embedded in the DNA of the company and its people.
Senior Management Team
Robin Batchelor
Chairman & Cornerstone Investor
Robin has been the cornerstone investor in the company since its initial financing in 2014 and became Chairman of everyLIFE in 2016. Prior to this Robin spent twenty years as an Investment Manager and Managing Director at BlackRock, Merrill Lynch and Mercury Asset Management where his team specialised in managing portfolios of fast growth, energy and energy technology companies around the world. Robin’s interest in the care sector came, like many others, from his growing personal experience of family members requiring top-quality care while living many miles apart.
Bruce Hiscock
Chief Executive Officer & Chief Financial Officer
Bruce has over 25 years’ experience in a variety of CFO & CEO positions for privately owned and listed businesses. His experience includes M&A, corporate restructuring, public company fundraising and strategic planning. Prior to everyLIFE, Bruce worked as FD at Retail Marketing, a fast growth marketing agency, was FD then CEO of AIM listed Protec Plc and Managing Director of MITIE Security Systems. An avid cricket fan, Bruce dreams of opening the batting for England against the Aussies, however is now concentrating on scoring runs in the back garden off the bowling of his grandchildren.
Taffy Gatawa
Chief Information and Compliance Officer
David Raine
Chief Operating Officer
Andrew McBride
Chief Product Officer
The everyLIFE Team
Rob Swift
Co-founder & CDO
Laurie Wilson
Head of Customer Experience
Anoushka Farouk
Head of Marketing
Adam Hawkins
Lead System Architect
Dmitri Kovalenko
Senior Scala Developer
John Cummins
Head of Training and Integration
Mal Ranatunga
Product Owner
The PASSsystem has proved completely intuitive to use, even for the least technical care assistant – a revelation.
My Supervisors no longer spend 65% of their time in the office typing up notes taken at assessment meetings – they do it once with the customer, and get it right from the outset. My Supervisors now spend 90% of their time out in the community – better care, improved support for care workers, and more assessments.
We saw the service had made improved use of information through the implementation of The PASSsystem for assessing the quality of the service provided, including the consistency of care provided to individuals. The PASSsystem has the potential to provide the service with a greater range of information which can be utilised for Quality Assurance. This will include outcomes and tasks completed and missed. Operational statistics will include reviews and staff supervision as well as analysis of nutritional and hydration information entered by staff.
The system reduces the time and cost of setting up care plans for patients going home from hospital by 50%. This has delivered a £20K saving to my bottom line.
By listening carefully to the care industry, everyLIFE have developed a solution that greatly helps join up the provision of customer-centred care. They are on a mission to bring the much needed technical answers to the business challenges we are all facing. I very much look forward to seeing the new functionality they have in the next release and beyond.
I implemented The PASSsystem in three weeks and my customers are already seeing the benefits in quality of care.
It’s easy to use and with the training provided, all staff like the system. Any office implementing it will save a substantial amount of supervisor time.
The whole process from initial enquiry to going live was quick, efficient and easy and the support we received from the team at everyLIFE was second to none. I would recommend PASSsystem to any care company.
A really important advance for care, The PASSsystem provides care notes and completion notes instantly so we can react immediately to missed medications and other urgent care alerts.
Easy to use, extensively tested and developed by people that understand care, The PASSsystem is unique and robust at solving the critical challenges faced by the industry.
