What do you know about your care staff?

What do you know about your care staff?

Don't settle for reporting when you can have INSIGHT

Introducing INSIGHT dashboards with PASSsystem 20:20 Edition


How do you find out if your carers are going the extra mile for your customers? Yes, it’s important to know that they’ve done the tasks that they needed to do during a visit, but are they really taking responsibility and empathizing with each individual? This is often a blind spot for management that requires a lengthy audit process to close off.

How valuable would it be if you could see at a glance how each of your carers is helping your customers to achieve their personalized care outcomes? To see how this is trending over time, drill-down to the relevant care notes to identify opportunities for improvement or highlight examples of exemplar performance.

Now you can, with PASSsystem.


There are many essential traits that homecare providers look for in their care staff. Among them, punctuality is key. If a carer arrives late it has a major impact. Your customers are dependent on medication, meals and help to get out of bed. Many care services invoice based on the start and duration time of each care visit, and late or overrunning attendance of a single visit can have a knock-on effect on the schedule for the rest of the day.

How valuable would it be if you could see at the touch of a button what percentage of care visits your staff started on time, without having to search through endless care notes and time and attendance reports?

Now you can, with PASSsystem.


Delivering a consistent service is crucial to giving your customers confidence in your service and removing fear of uncertainty. Not only that, but your carers themselves will develop a stronger bond and achieve a higher level of service if they are consistently working with the same customers. But how easy is it to see if your carers’ time is being assigned in the most consistent manner? And what is the optimal number of customers for each carer? If you could see a trend over time of the number of customers each carer is visiting, and who those customers are, you could compare that with the progress being made by those customers and make your own decision on the optimal ratio of customers to carers.

Now you can, with PASSsystem.

PASSsystem is leading the wave of innovation in care to provide your business with true insight. Insight that will motivate care staff, improve staff retention, help you operate more efficiently and, most importantly, raise the quality of care.

How much better would it be to have true INSIGHT? 20:20 vision in 2019.

PASSsystem: Creating happiness. Saving Money.

The PASSsystem has proved completely intuitive to use, even for the least technical care assistant – a revelation.
Care ManagerHomecare ServicesRushmoor and Surrey Heath
My Supervisors no longer spend 65% of their time in the office typing up notes taken at assessment meetings – they do it once with the customer, and get it right from the outset. My Supervisors now spend 90% of their time out in the community – better care, improved support for care workers, and more assessments.
Care SupervisorChichester
We saw the service had made improved use of information through the implementation of The PASSsystem for assessing the quality of the service provided, including the consistency of care provided to individuals. The PASSsystem has the potential to provide the service with a greater range of information which can be utilised for Quality Assurance. This will include outcomes and tasks completed and missed. Operational statistics will include reviews and staff supervision as well as analysis of nutritional and hydration information entered by staff.
InspectorCare Inspectorate
The system reduces the time and cost of setting up care plans for patients going home from hospital by 50%. This has delivered a £20K saving to my bottom line.
Jane PerryOwnerBluebird CareEdinburgh
By listening carefully to the care industry, everyLIFE have developed a solution that greatly helps join up the provision of customer-centred care. They are on a mission to bring the much needed technical answers to the business challenges we are all facing. I very much look forward to seeing the new functionality they have in the next release and beyond.
Simon CarterMelody CareFarnham
I implemented The PASSsystem in three weeks and my customers are already seeing the benefits in quality of care.
Carolyn DaileyOwnerBluebird CareNewmarket and Fenland
It’s easy to use and with the training provided, all staff like the system. Any office implementing it will save a substantial amount of supervisor time.
Kristina BurbridgeBluebird CareWorthing
The whole process from initial enquiry to going live was quick, efficient and easy and the support we received from the team at everyLIFE was second to none. I would recommend PASSsystem to any care company.
Mitchell JohnsonRapid Response Medical GroupCannock
A really important advance for care, The PASSsystem provides care notes and completion notes instantly so we can react immediately to missed medications and other urgent care alerts.
Tracie ScholesChoice CareBlackburn
Easy to use, extensively tested and developed by people that understand care, The PASSsystem is unique and robust at solving the critical challenges faced by the industry.
Kirsty JamesAttentive Care ExpertsBradford

Call to Action

The time to go digital is NOW!

Find out more about The PASSsystem, the real-time living care plan for everyone.

Reassuringly, repeatedly referenced by the CQC and Care Inspectorate, NHS cited and NICE compliant.

Call 03300 940 122 or simply fill in the form opposite to request a digital brochure, personal demo or a call back and we’ll be in touch shortly.

Please watch this video to find out how owners Gary and Michelle Johnson have transformed their care business by using The PASSsystem.

Now, with the launch of the PASSsystem 20:20 Edition in 2019, you don’t have to settle for reporting when you can have INSIGHT Dashboards that provide you with real-time monitoring of your business. Visit our PASSsystem 20:20 Edition page to find out more. Saving money, creating happiness.

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